Overview

Absotherm Facility Management Pvt. Ltd has delivered its engineering excellence and best-in-class utility management services to esteem corporate from wide variety of industries including hospitality, commercial establishment’s, leading hospitals, manufacturing and software giants.

Challenge

Afmpl was facing the problem of server hang due to its HRM software with its previous provider. ZNet studied Afmpl issue and provided solution taking in consideration the speed factor. Solution

Solution

ZNet offered dedicated server with the following specifications:

• Washington, DC Single Processor Quad Core Xeon 3230 – 2.60GHz (Kentsfield) – 2 x 4MB cache
• 6 GB RAM
• Windows Standard OS with 64 bit

Key Benefits Offered By ZNet Solution

• 24*7*365 Support with Escalation matrix
• 50 GB Remote Backup
• Full administration on OS
• Upgrades installation on Control Panel/OS
• Support in troubleshooting & general queries.
• Remote portscan of machine to locate intrusive services
• IP Address Verification (Additions/Removals if needed)
• CPU utilization check (verify all CPUs are functioning and no runaway applications are slowing server down)
• IP filtering verification (all unused ports of server on locked down)
• Disk space verification (checking drives to verify available space)
• Log file checking (rotation, deletion, cleansing) of log files
• Check/clean temp directories (permissions, clean out aging files)
• Verification of last backup date and destination ( if back up is enabled )
• Windows 2000/2003/Redhat – service packs, hot fixes, and upgrade
• Uptime report
• Service and daemon performance auditing and security
• Locating potentially hazardous third party programs
• Utility installation service (batch scripts, admin tools)
• Application audit and advanced monitoring suggestions
• Emailed report to customer
• Anti-virus updates and scan
• Documentation of quick response recovery actions
• Servers under nagiOS monitoring system.

Result

Afmpl was not happy with their previous service provider and they are having HRMS. ZNet also did OS up-gradation from 32 to 64 bits in order to run the HRM application. Even after the up-gradation there were issues. And in order to resolve the issue ZNet added additional RAM to serve Afmpl in the best way. Now their HRMS application is working very smoothly at ZNet servers